Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and the following European countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):
Postage 5.50 €
From an order value of 60 € onwards, we deliver shipments free of cost.

Deliveries to European countries:

  • Europe, group 1 (Austria, Belgium, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden):
    Postage 12 € for an order till 18 products, 24 € for 19 products and more.

  • Europe, group 2 (Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Malta, Norway, Portugal, Romania):
    Postage 25 € for an order till 18 products, 50 € for 19 products and more.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 7 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

- Payment via SEPA direct debit
- Payment via PayPal
- Payment by invoice

For certain deliveries we reserve the right to request payment in advance. You will be informed if this applies to your delivery.

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.